We are MAWDY
We lead the way with our partners
Leading together
MAWDY Worldwide Digital Assistance is the Assistance Unit of the MAPFRE Group. Until 2023 known as MAPFRE Asistencia, we are a global company operating in 23 countries with +2,500 employees and presence mainly in Latin America and Europe.
We specialize in digital distribution models with partners and companies from various sectors, to which we provide services and solutions that go beyond insurance and complement their offer in an innovative and differential way.
We have evolved and renewed our brand
+Global +Innovative +Digital
Our identity reflects our personality and our values.
We face the future with strength. We are now a more digital company, with a more global identity, and with a new value proposition.
MAWDY is a name that contains some of the elements that characterize us: belonging to a great Group, our international essence and digitalization, the pillar of our transformation process and our new value proposition.
MAWDY in figures
*Data as of year-end 2023
23
countries where we are present
€498M
operational revenue
+600
business partners
+2.500
employees
+4M
cases of assistance
+96K
100% digital services
+50K
Telemedicine services
+2M
conversations through WhatsApp
A+
rating
+4K
points of sale (travel agencies, dealerships, and retailers)
+12K
service providers
+200
digital services solutions for partners
Where we come from, our history
We evolved over a history of more than 30 years